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May 06, 2008

Who is Double Brush? Let Our Customer-friends Tell You

Here at Double Brush, having our own little arts and crafts home business on the Big Island of Hawaii is something we take seriously. Besides being known for hand crafting quality Hawaiian style candles and gifts, we also only carry high quality products from other companies that we believe in.

Lots of companies have great products, however I believe it is our personal customer service with aloha that sets us apart from other companies. The following is a sampling of the kinds of notes we regularly receive:)

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To Whom It May Concern:

I was directed to your site when another merchant there on the big island was unable to ship via US Postal Service. I ordered my wife a gift basket for her birthday. After using your products (Soul of a Woman) a few times, she has become absolutely enthralled with them. She absolutely loves them and has been letting her friends know about you. Thank you very much for the special "extra" gift of the earrings as well. She is very much a nature and earth conscious person, who is also very in tune with her body. When it comes time to restock on these items, we will be going back to you!!

A very big and heartfelt MAHALO to you and yours!!

David

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Aloha Cheryl,
We did receive the gifts late here since I had closed the office to allow everyone an extra day off. As a result everyone received their gifts today and were thrilled. I would imagine tomorrow there will be some very relaxed individuals in the office.
The flowers were received on time and after a few days of enjoying them, they were passed on to an elderly individual for further enjoyment. (twice the effect with one gift how sweet is that?)
Mahalo for your attention and efforts.
Mike

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Cheryl,
> My parents in Maine got the gift basket you sent and
> they love it. It was so well packed that everything
> arrived in perfect shape. Thank you so much.
> Best wishes, Ken

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Hello Cheryl,
I received my order today thank you so much you were very prompt in the delivery and everything looked wonderful and thank you for the two extra candles they smell heavenly. I will be placing a order for some flowers to be delivered here in Arizona.
Maholo
Karen

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Cheryl,
Big MAHALO for the beautiful candles! They arrived in perfect condition.
Your packing job was outstanding!
Thank you for the extra coffee candle. The other package has not arrived yet with the
coffee mugs. I will let you know when it does. I am so excited for gift
giving, and can hardly wait to hear what they think. I especially love that
they are given with the spirit of aloha, made in Hawaii by a talented
artist. Mahalo!

Aloha, Jennifer Lei

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The honu turtle cups just arrived today, they are all perfect.
Thanks so much for the postcard honu drawing, I love it.
The candle also smells real nice.

We will try to make it to Hilo and maybe try to stop by.

Mahalo

Terry Edgar

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Arent't 'Mahalos' from our satisfied customers the best reward for all our hard work?! It's wonderful what you have to offer to those who want to enjoy Hawaii at home. Aloha, Pua

Thank you Pua. Hope you can visit the Big Island again soon.

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